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At our Dementia Service launch, Susan approached Age UK North Tyneside’s Senior Admiral Nurse to ask if she could visit to help support her in caring for her husband who had a diagnosis of Alzheimer’s Disease. Our Admiral Nurse visited Susan and Peter and discussed some of the challenges they both faced.

Admiral Nurses provide practical support to those living with dementia

Susan was so pleased with the help she received from our Admiral Nurse that she wrote to Hilda Hayo, Chief Admiral Nurse and Chief Executive of Dementia UK (our partners) saying,

“Peter and I have had two sessions with the Admiral Nurse and I felt I must write to let you know how helpful and supportive I have found these meetings. Before and since Peter’s diagnosis, I have met with many support workers and although some of these sessions have seemed useful there is never any continuity and I find this extremely frustrating at the least.

“When the Admiral Nurse arrived she brought experience, understanding, common sense, humour and TIME which I appreciated more than words can say. As the Chief Admiral Nurse I wanted you to know how much she is valued and to express an earnest hope that more such nurses can be trained to offer support and hope to families like ours.”

Admiral Nurses build relationships with their customers

Susan has continued to meet with our Admiral Nurse on a regular basis to look for practical solutions to some of the daily challenges Peter’s dementia brings. Our Admiral Nurse has offered Susan the chance to talk about the changes in her relationship and home life due to dementia, whilst also helping her to navigate her way around other services such as daycare and respite.

Admiral Nurses offer time and understanding

Susan once again wrote to Hilda Hayo,

“Since last summer, the Admiral Nurse has been a tower of strength in supporting Peter and myself as we continue to struggle. She has taken time and some considerable effort to get to know us both and to help us in more ways than you can imagine.

“This week I am enjoying a respite break whilst Peter is in a marvellous dementia facility in Wallsend. On Monday when it was arranged for him to go, the Admiral Nurse persevered for more than an hour as she persuaded Peter to take what, for him, was a giant leap into the unknown. She spent at least five minutes sitting at the bottom of our stairs trying to help Peter fasten his shoelaces which were frustrating him.

“I am spreading the word about your organisation whenever I get the opportunity and hope and pray that Age UK North Tyneside’s Admiral Nurses receive the funding to continue their fantastic work and that more nurses can be found.

“Thank you for taking the time to read this. I mean every word from the bottom of my heart.”

Admiral Nurses offer ongoing support

As Peter’s dementia has brought more challenges for Susan, our Admiral Nurse has continued to offer support and advice. Peter has now moved into a care home and our Admiral Nurse is helping Susan to come to terms with the change to her life and Peter’s, and re-adjust to a new way of living.

Admiral Nurses provide emotional, practical and educational support to families who are supporting a person with dementia. Our service is available for families at any stage of the dementia journey who are facing challenges in caring for their relative or friend.

Where Next?

To learn more about our range of specialist dementia support services within Age UK North Tyneside and EveryDay Care & Support, call 0191 287 7028 or email enquiries@everydayuk.org.

North Tyneside Chairman’s Commendation Scheme sees Linskill Volunteers Awarded with Bronze Awards.

North Tyneside Council looks to build strong, active communities within North Tyneside and thinks volunteers lie at the heart of that.

Annually the Chairman invites members of the public to nominate a person or group who deserve recognition for their voluntary service. The Chairman’s Commendation and Young Mayor’s Awards are open to everyone who volunteers within the Borough of North Tyneside.

Volunteering Award Categories

All types of volunteering are considered for the awards but activities must be outside of paid employment. The nominees don’t need to live in North Tyneside, but the activities they are nominated for must take place here. Nominations are judged by a panel who make the final decision on awards.

Nominees should have voluntarily contributed their time and effort in North Tyneside to one or more of the following:

There are various levels of award:

Linksill’s Local Heros

Jill Corner and Lynn Hetherington volunteer at Linskill Park Wellbeing Centre providing social activities and interaction for customers who are living with dementia. The two ladies were nominated by Janice Morton, Team Leader at Linskill and Michelle Clement Wellbeing Centre Manager. The team there felt that the ladies’ outstanding contribution deserved recognition. Janice said “Lynn and Jill give of their own time freely to support those less able than themselves. In doing so they bring joy to our customers and the staff here find their support invaluable. Customers really look forward to and engage with them and in doing so we all benefit”

Jill and Lynn were both awarded the Bronze Award and will be presented with these on June 19th at the Council offices by the Chairman himself. We’d like to personally express our gratitude for their ongoing support.

To learn more about our Wellbeing Centre offer https://everydayuk.org/wellbeing/

To learn more about the Chairman’s Commendation and to make a nomination  https://my.northtyneside.gov.uk/category/313/chairman

To learn more about volunteering with us https://www.ageuk.org.uk/northtyneside/get-involved/volunteer/

 

United Kingdom Carer’s Week 11-17 June 2018

 

Carer’s Week is an annual campaign to raise awareness of caring.  It highlights the challenges carers face and recognises the contribution they make to families and communities throughout the UK.

No one can underestimate the patience and sacrifice caring full time requires. That’s why it’s important to respect the work which carers do which often goes unnoticed. EveryDay respects the commitment given by carers and looks to support their role.

EveryDay adds support where families need this- an extension to the family almost. The campaign comes to life by thousands of individuals and organisations organising activities and events throughout the UK. We are drawing attention to just how important caring is.

Carer’s Week- Building Communities

This Carers Week, we’re coming together to build communities that support the health and wellbeing of carers. Around 6.5 million people in the UK are carers, looking after a parent, partner, child or friend. A carer is someone who provides unpaid care and support to a family member or friend who has a disability, illness, mental health problem or who needs extra help as they grow older.

Caring – the impact

Caring can be a hugely rewarding experience while sometimes carers find it challenging to take care of their own wellbeing whilst caring. The impact of caring on health and wellbeing should not be underestimated this Carer’s week.

Find out how you can get involved in Carers Week to help carers stay Healthy and Connected. https://www.carersweek.org/

If you care for someone in North Tyneside have you contacted the North Tyneside Carers Centre? https://www.northtynesidecarers.org.uk/

Tel: 0191 6432298 e mail : enquiries@ntcarer.co.uk

The North Tyneside programme of events for Carers Week can be viewed  here https://www.northtynesidecarers.org.uk/news-and-publications/article/164/carers-week-programme-2018

EveryDay can offer support to carers through our own Wellbeing Centre offer  https://everydayuk.org/wellbeing/

Mrs B’s Care and her EveryDay Angels

Mrs B is 71 year old and lives alone in Wallsend and sadly took a fall at the end of December subsequently spending a month in hospital. When she was finally discharged in January the hospital, via her local authority put her in touch with EveryDay Care at Home initially to instigate a personal care service due to Mrs B’s lack of mobility.

Mrs B’s reduced confidence

Mrs B felt that not only was her mobility majorly reduced but her confidence had dropped significantly as a result of the fall. She was at this point unable to take care of herself and her independence was severely compromised as a result.

Mrs B and EveryDay Care

Mrs B initially required the EveryDay Care at Home team to undertake personal care as well as meal preparation and medication prompting.

The team still visits each day for 2 half hours providing support with meal making and domestic chores. Mrs B is now able to walk short distances and can prepare a cuppa again for herself.

These are only small steps but it has significantly improved her quality of life. Mrs B is now leaving her property with a friend and shopping or taking lunch which she feels has given her her life back again.

Mrs B is now looking to join Age UK North Tyneside’s Strength & Balance 12 week Falls programme.

Mrs B describes her Personal Support Assistants as “my angels”.

She says “As I live alone the girls give me a real person to talk to every day, I don’t feel so alone now. I couldn’t have managed without them in the beginning. It’s an excellent service and I’d recommend anyone else who is struggling to get in touch. They give me advice and support when I need it and it’s a jolly, jolly good service”

To access the EveryDay Care at Home Service https://everydayuk.org/contact/

Should you wish to assess your own support needs take a look at https://mycare.northtyneside.gov.uk/web/portal/pages/home

 

Now Recruiting Support Workers In Newcastle

EveryDay Care at Home is now looking to recruit support workers in Newcastle as well as North Tyneside.

Support Workers Required In Newcastle

Job Type: Part Time Salary: £7.83-£8.15 per hour

Support Worker’s Job Description

We are looking to recruit Support Workers across Newcastle.EveryDay, is a social enterprise wholly owned by Age UK North Tyneside. This means that any profits we generate are returned to the charity to help fund vital services for older people. We have been providing regulated care services for more than twenty years.

We offer an enhanced rate of pay £7.83- £8.15 to staff dependent on experience and qualifications.

As well as a fantastic rate of pay we also provide you with a range of employee benefits for our Support Workers:

We have a variety of shifts available from Monday through to Sunday 7am-1pm 2pm-10pm 

“Communication between management and carers is very good, recognition for your day to day job role is also very good”

Staff member 2018

Meet our Team https://everydayuk.org/about-us/meet-the-team/

We’re rated GOOD by CQC , read the report here https://www.cqc.org.uk/location/1-2598190126

Work with a care provider who makes a difference.
What our customers say
Mrs B said “As I live alone the girls give me a real person to talk to every day, I don’t feel so alone now. I couldn’t have managed without them in the beginning. It’s an excellent service and I’d recommend anyone else who is struggling to get in touch. They give me advice and support when I need it and it’s a jolly, jolly good service”

 

 

 

This is to provide an update on progress with procurement of a new urgent care service in North Tyneside, following last year’s engagement exercise and the earlier public consultation process.

The CCG has now completed a procurement process and Northumbria Healthcare NHS Foundation Trust has been selected to operate the new service from 1 October 2018.

The new service will offer GP-led healthcare 24 hours a day, 7 days a week. The new service will be based at North Tyneside General Hospital (Rake Lane), in line with the overall preference expressed by patients during the consultation process.

Patients will be able to book appointments 24/7 as well as having the option to walk in between 8am and midnight.

Urgent care services deal with minor injuries and minor ailments and are separate from A&E, which provides emergency care for life-threatening conditions.

These changes will integrate all urgent care services in one place. The new urgent treatment centre will be open from 8am to midnight every day of the week, with night-time appointments available by calling NHS 111. From 6.30pm to 8am, and 24/7 at weekends, there will also be a GP out of hours service, which will offer advice and help, including home visits.

This means patients will get the right care first time, as well as making better use of NHS resources.

It is one of a number of changes making it easier for patients to get the care they need. During the past year, the CCG has added hundreds of extra GP appointments every week in North Tyneside, including evenings and weekends.

In addition, the NHS 111 service is changing, with more clinicians available within the team and the ability to directly book GP appointments for patients if that is the most appropriate outcome of a call.

The CCG is calling on patients to ‘talk before you walk’ – by calling NHS 111 you can book an appointment, save yourself the hassle and help the NHS work more smoothly too.

The changes reflect the findings from the detailed consultation exercise, in which patients told us that urgent care services are confusing and they want something simple. In addition, following the recent engagement exercise, the CCG agreed to keep the walk-in service open until midnight, rather than 10pm as previously proposed.

These changes will replace the current urgent care centres at Battle Hill and North Tyneside General Hospital (Rake Lane). A&E services at the RVI (Royal Victoria Infirmary) and the Northumbria hospital are not affected by these changes.

Anyone with a medical emergency should dial 999 or attend A&E at the RVI in Newcastle or the Northumbria hospital in Cramlington. The Northumbria Hospital is for serious injuries and potentially life-threatening emergencies only, and any patients presenting with minor illnesses will be referred back to the urgent care service in North Tyneside or to a North Tyneside GP practice.

We have updated our Privacy Policy which you will find at the bottom of our home page to comply with the new General Data Protection Regulation (GDPR), which comes into effect across Europe from 25 May 2018.

Your privacy is always our top priority, and, while we have updated our Privacy Policy to comply with the new regulation, we have not changed the way we use, share or keep your information safe

Why not pop along to Morrisons in the Killingworth Centre next Monday to Thursday and meet the EveryDay team to discuss our current vacancies in domestic and care delivery? We’re actively recruiting in North Tyneside.

The team will be on hand to talk about the various roles on offer .

As well as a fantastic rate of pay we also provide a range of employee benefits for our Care Assistants:

Dementia Action Week takes place on 21-27 May and we will be asking everyone to take actions big and small to improve the lives of people affected by dementia.
In the UK, one person develops dementia every three minutes. Yet too many people living with dementia face the condition alone and excluded from society.

We will be running several events during Dementia Action Week to highlight the work we do in North Tyneside for those who care for and those living with dementia.

Peer Group Monday 21st

North Shields Sing along Memories  Monday 21st

Wallsend Time Travellers  Tuesday 22nd

Meet at the Museum Wednesday 23rd

Memory Café Olives at the Station Wednesday 23rd

University of Stirling Providing Practical Tips for Carers Age UK Training Suite, Whitley Bay Wednesday 23rd  (10:30-15:00) Free Event

Holistic Therapy Fair at Cedar Grove Wellbeing Centre, Wallsend Friday May 25th

Our Admiral Nurses will be at Wallsend Forum Shopping Centre May 22nd and Killingworth Shopping Centre May 24th to discuss our services and how we support our customers.

We’ll be adding to our schedule of events so look out for additional information on our social media platforms

If you or a family member or friend would like advice or information about our speciality dementia services please contact our Customer Coordination Team Tel 0191 2808484 Option 1

Take a look at some of our services here https://www.ageuk.org.uk/northtyneside/our-services/dementia-services/

 

EveryDay customers are being encouraged to contact Age UK North Tyneside to establish if they might be eligible for additional unclaimed benefits or advice and information to help them make more of later life.

If you were born before 1950 and either you or your spouse served or gave voluntary service or you are currently the carer for someone who did get in touch with Age UK’s Information & Advice team.

The team based at Saville St, North Shields can determine what financial benefits you may be entitled to over the phone and then potentially support you to apply for these.

Other support , information and advice is available.

Contact Age UK North Tyneside on 0191 2808484 Option 1

https://bit.ly/2HLThrD

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